Yobi engages your customers bringing them into one place, organizing the communications, operationalizes it so communication can provide you a better experience and then leverage it to get you deeper insights.
Organized and Simple
Yobi gathers all your customer communication and puts it into a intuitive mobile-first interface where your receptionist can take a call or message from one platform like Facebook Messenger in the beginning. That customer can follow up and send further information through another platform like Whatsapp and they know they’re talking to you. And you can even coordinate between multiple team members so that you can talk to one person and talk to someone else and they know what the previous conversation was about.